Job opportunity at Tigo-Head of Sales & Channels (Grade 15)

By | September 14, 2018

JOB PURPOSE
Together with the Management Team responsible for;

  • Continually improving the present (and future) performance of Tigo Tanzania
  • Creating team spirit based on the Tigo culture
  • Stimulating innovation and consumer focus throughout the operation
CORE RESPONSIBILITIES

  •         Managing resources to deliver the offer in alignment with company strategy
  •      Ensuring profitable customer intake (mass market and corporate)
  •      Optimizing and innovating the distribution process
  •      Developing team skills and ensuring the transfer knowledge
  •      Validating needs identified at Product Brief profile, defining strategy and/or plans as input for final Blueprint of the offer
  •      Executing the acquisition of all “Market Mobile” needs for the development of the Offer and validating and executing the Training Plan, related to “Market Mobile” activities
  •      Developing logistics for POP material distribution and training to sales channels.
  •      Selling the offer to consumers, including development of “Street dynamics”.
  •      Execute Dealers loyalty evaluation and prepare frontline feedback report

 
 Leader

  •      Is responsible for an effective flow of information and keeping managers and employees well informed
  •       Responsible of providing business information for input of consumer/industry/business analysis
  •       Meets with the managers in the Market Mobile Department
  •       Performs all managerial HR tasks in accordance with Tigo People policies
  •       Is responsible for the department to work effectively as a team
  •       Ensures successor planning and management development
  •       Is responsible for development of managers/team leaders and employees
  •       Motivates managers/team leaders and employees
  •       Is responsible for own development

 
 Manager

  •      Reports on business & product performance
  •       Translates organizational goals into departmental action plan in cooperation with the managers or team leaders
  •      Ensures that departmental action plan is implemented
  •      Is responsible for long term staff planning and optimal staff planning
  •      Determines which resources (financial, staffing and organization) and time schedules are required to achieve objectives
  •      Prepares budget and forecast
  •      Manages P & L

   Ambassador

  •    Contributes to Tigo’s network(s) in own area of expertise
  •      Ensures trade materials are in place (brand application)

  Entrepreneur/Sales & Distribution Management

  •        Ensures that market insight from a sales perspective is provided
  •         Sets sales and distribution goals and follows up on results
  •         Ensures proper DMS methodology
  •         Drives penetration and sales of core products
  •         Ensures availability
  •         Gets market insight and articulates it in a proper way to be part of the designing process (+ product assurance)
  •         Consolidates information (fine setting fact based approach)
  •         Boosts innovation
  •         Ensures customer service level
  •         Identifies new business opportunities
  •         Identifies early warnings competitors, fraud, dealer ethics, service level
  •         Validates commission structure
  •         Validates customer profitability  (corporate)

QUALIFICATION AND EXPERIENCE

  • University degree, preferable in business administration/engineering
  • Master degree in business management
  • Senior managerial experience with field and operation experience preferable in FMCG

 

Knowledge
Finance
(Project) management
Leadership
Presentation & reporting
English
Tigo-specific organization knowledge
Tigo Business strategy
Tigo Business model
Tigo culture
Golden rules
Code of ethics

Roles and behaviour criteria

Leader
Direction
Teamwork
(R)evolution
 
(level 3)*
Manager
Output driven
Seeking to understand
 
(level 3)*
Ambassador
Inspiring
 
 
 
(level 3)*
Entrepreneur
Innovation
Ownership
Customer Focus
 
(level 3)*

Result areas

People
KPI’S

  Engagement/
satisfaction

  Productivity
evolution

Operational
KPI’S

  Compliance with company operational standards

  Compliance with internal control standards

Consumer
KPI’S

  Brand preference

  Revenue market share

  Product penetration & usage

 

Financial
KPI’S

  ARPU per source

  Revenue growth

  Gross margin

  EBITDA margin

  Free cash flow growth

  Net income

CORE COMPETENCIES
·        Management and leadership
·        Exceptional service and results orientation
·        Superior analytical and problem-solving abilities. Demonstrated ability to apply IT in solving problems
·        Ability to work under pressure and time constraints

·        Ability to work effectively with a wide range of cultures in a diverse community

·        Ability to present ideas in business-friendly and user-friendly language.  Successfully presents technical information. Ability to make effective and persuasive presentations to senior management

·        Ability to achieve results through others

·        Excellent self-organization and self-direction in performance of tasks, including time management skills
·        Set and manage priorities
·        Maintaining up-to-date knowledge of technological advances is crucial

This position is open to people: Local

APPLY HERE