Vodacom Jobs in Tanzania, 2018

By | October 11, 2018

Vodacom Tanzania Is hereby Inviting Qualified Candidates to apply for the Following Job vacancies :


Manager: Data Centre and Network Facility Operations

Role purpose:

  • Provide operations and maintenance leadership through controlling, managing, auditing, supporting daily Data Centre operations and Network facilities activities that ensure achievement of highest possible KPI targets, operational excellence as well as efficiency in network operations processes and cost.
  • Responsible for acquisition, management and maintenance of Network facilities and physical/civil infrastructure including but not limited to Data centers and BTS sites

Key accountabilities and decision ownership

  • Services Contract Governance: Control and operational management of the partners to deliver optimal end-to-end network availability and KPI target; including PM audits ATP’s, and quality of workmanship on all operational sites.
  • Data Centre layout and Environment: Drive end-to-end process and governance to ensure there is structured Data Centre layout, cabling, and equipment positioning, implementation of heat and smoke detection and fire suppression to fully achieve efficiencies and compliance to Vodacom standards.
  • Cooling and Power: Drive end-to-end operations of critical systems to the Data Centre such as HVAC, UPS and Generators to fully achieve Vodacom standards and other required regulations in the country.
  • Capacity Management: Drive end-to-end processes and procedures to manage Network infrastructure capacities and capabilities.
  • Property Management: Plan and execute maintenance of Network civil infrastructure and physical property, including management of leases, contracts and statutory/ regulatory compliance.  Management of site acquisition agents to ensure timely acquisition and preparations of lease agreements for site rollout.
  • BCM/DRP: Ensure operational alignment and adherence to the company BCM/DRP policy and strategy.

Must have technical/professional qualifications:

  • University degree in Telecommunications/ Electrical/ Civil Engineering
  • 3+ years’ experience in Telecommunications Operations management
  • 3+ years’ in operation support, installations and commissioning
  • Proven experience of working with multiple suppliers/vendors/ partners
  • Advanced knowledge of mobile telecommunications network architecture/technologies
  • Sound understanding of project management
  • Knowledge of Data Centre management will be an advantage

 

Core competencies, knowledge and experience

  • Problem analysis and resolution
  • Planning and organizing
  • Partner Governance
  • SLA Management
  • Incident Management
  • Process Management
  • Risk management

APPLY NOW


Key Account Manager

Role purpose:

To acquire new Customers Accounts for Vodacom Enterprise Business Unit and drive profitable revenue contribution and increased market share from Fixed products and solution offerings.

Key accountabilities and decision ownership

  •  Responsible for the in country acquisition of Vodacom Enterprise accounts and delivery of profitable, long term business of those accounts to Vodacom
  • Meet monthly targets as per agreed KPIs and KPAs in order to increase the annual targeted Enterprise sales.
  • Ensures delivery of all financial targets including gross margin, cost to manage, cost to connect, net assets, turnover, operational cash flow and average revenue per user ( ARPU) and account (ARPA).
  • Establishes appropriate relationships with customers in Vodacom  and leverages those relationships to ensure maximum financial return from Vodacom  customers 
  • Works collaboratively to provide  direction on the service relationship for nominated accounts
  • Inputs to decisions on new propositions, product mix and services for customers
  • Manage customer expectation by aligning various units to ensure end to end timely deliveries within manning SLAs.
  • To Interpret and understand client brand need and their budget and communicate the same to the management to capitalize on it.
  • Evaluation of competitors strategies and obtain their weaknesses communicate the same to the internal design team and advise the management to capitalize efforts so as to win tenders and pitches.
  • Maintain Customer relationships in order to maintain churn rate not above 5% of Individual Existing and new business per annum relative to the Individual targets.
  • Ensure relative target on Mobile Voice, Mobile Data and Fixed revenue are met

Must have technical/professional qualifications:

  • Bachelor in Business Administration or equivalent
  • Basic account knowledge
  • Experience in handling Key Accounts
  • Experience in sales and  service minimum 1 year
  • At least 3 years of progressive experience Sales, Marketing and Customer relations supervision.
  • Computer knowledge essential
  • Ability to communicate fluently in English

Core competencies, knowledge and experience

  • Experience in solution sales and relationship management (Track record of enterprise solution selling) within Medium and Large companies. Knowledge of mobile Voice, Mobile data and Fixed Line operations, and a technical sales background preferable
  • Proven results in successful account acquisition and development in an enterprise multi-national environment.
  • Experience of identifying customer requirements and developing creative and innovative customer-centric solutions with an international context.
  • Extensive knowledge of Vodacom products and services and their value to customers
  • Multilingual desirable.
  • Demonstrated success in networking at senior levels amongst industry leaders with strong relationship management skills
  • Demonstrated understanding of important financial concepts, the IT&T environments, purchasing practices and industry specific aspects of corporate customers
  • An understanding of corporate governance in complex organisations.
  • Ability to work and manage in an ambiguous/changing environment
  • Proactive, self-motivated, ability to work independently, prepared to cold-call

Apply now

 
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4 thoughts on “Vodacom Jobs in Tanzania, 2018

  1. Rhoda Anthony

    Am Rhoda Anthony..I have completed my bachelor degree of arts with education. I have a good communication skills and interpersonal skills, if I will be selected I wiil work in team by insuring the customer problems are being solve and also advice a lot of people to join and use vodacom services. Thank you

  2. PAULA KEVIN MAHUNDI

    Am Paula Kevin Mahundi ,Education bachelor holder from Tumaini University Makumira of Arusha .
    I would like to express my interest in applying this position because I have good experience in communication and interpersonal skills, I will be a good worker by insuring there is good costumer care in working place through cooperating well with team work
    I hope my Application will be considered
    Your faithful
    Paula K .Mahundi
    0659592319

    1. bangomagz Post author

      please read application details above

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